Support Desk

solution

solution

Streamline your hiring process with a suite of tools that make recruiting and onboarding top talent faster and more effective.

Support Desk

solution

Features
Features
Features

Case Management

Case Management

Track, assign, and manage all support cases and requests efficiently.

Track

60%

Series one

40%

Series one

20%

Series one

Good

Submit

250

Total number of staff

12 more than last quarter

100

Total application

0.2% lower than last quarter

10

Total projects

2% more than last quarter

10

Total departments

24/7 Ticketing System

24/7 Ticketing System

Submit, track, and manage support tickets for priority responses and quick resolutions.

Guide

Access a self-service portal with guides, FAQs, and troubleshooting tips, enabling HR teams to resolve issues independently.

Introduction to LucyHR

Growth

16

+5%

+5% Past month

Knowledge Base

Knowledge Base

Access a self-service portal with guides, FAQs, and troubleshooting tips, enabling HR teams to resolve issues independently.

Career Management Solution

Encourage career growth and employee engagement with tools for career pathing and a referral system.

Career Overview
Referral System

Career

What is your project’s status?

On Track

At Risk

Off Track

Tell us, how this project's going

Career Overview

Career Overview

Offer insights into career paths, growth opportunities, and potential advancement options within the company.

Employee

Marketing Page Redesign

14 Mar

On Track

100%

19 Mar

At Risk

Pitch Deck

70%

25 Mar

Off Track

New iOS Developement

85%

Project

Status

Owner

Project Status

Working Level

Your story point so far

113

120

110

100

90

80

Sprint 1

Sprint 2

Sprint 3

Sprint 4

Sprint 5

Referral System

Referral System

Manage employee referrals with visibility into both company-wide and personal referrals.